Responsible Gaming

Gambling Should Be Entertainment, Not Income

At Viva La Cocktail, we're committed to promoting responsible gambling practices. It's important to remember that gambling should only ever be viewed as entertainment—a way to enjoy yourself responsibly—and never as a method to earn money or solve financial problems.

Betting sites and casino games are designed with a built-in house edge, meaning that over time, the odds favour the operator. Only gamble with money you can afford to lose, and never chase losses by gambling more.

Age Verification

In the United Kingdom, you must be at least 18 years old to participate in gambling activities, including betting on sports and casino games.

It is illegal for anyone under 18 to gamble. If you are under the legal age, we urge you not to use any betting sites. If you are aware of anyone under 18 gambling, please report this to the relevant authorities.

Warning Signs of Problem Gambling

Be aware of these warning signs that may indicate a problem with gambling:

• Chasing Losses: Gambling more money to try to recover previous losses
• Hiding Gambling Activity: Keeping gambling secret from family and friends
• Loss of Control: Being unable to stop or limit gambling sessions
• Neglecting Responsibilities: Missing work, school, or family commitments due to gambling
• Financial Problems: Borrowing money or getting into debt to fund gambling
• Increased Tolerance: Needing to gamble with larger amounts to achieve the same excitement
• Mood Changes: Becoming anxious, irritable, or depressed when unable to gamble
• Unsuccessful Attempts to Quit: Repeatedly trying and failing to control or stop gambling
• Using Gambling to Escape: Gambling to cope with stress, anxiety, depression, or personal problems

If you recognise any of these signs in yourself or someone you know, help is available.

Self-Help Tools & Responsible Gaming Features

Most reputable betting sites offer tools to help you gamble responsibly. These may include:

• Deposit Limits: Set a maximum amount you can deposit over a specific period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you're willing to lose within a given timeframe
• Betting Limits: Restrict the size of individual bets
• Reality Checks: Receive reminders during gambling sessions about how long you've been playing and how much you've wagered
• Time-Out (Cool-Off Period): Take a break from gambling for a set period without closing your account
• Self-Exclusion: Voluntarily exclude yourself from betting sites for a longer period

We recommend using these tools if you feel your gambling is becoming problematic. Speak to customer support at any betting site for assistance in setting limits.

Support Organisations & Resources

If you're struggling with gambling, professional help is available. Here are the key support organisations for the UK and internationally:

United Kingdom

• GamCare
  Free, confidential support and counselling for problem gamblers and their families. Telephone: 0808 8020 133 (free, 24/7). Online chat and counselling services available.
• GamStop
  The National Self-Exclusion Scheme for Great Britain. Allows you to self-exclude from all UK-licensed gambling operators simultaneously for periods of 6 months to 5 years.
• Gamblers Anonymous
  Peer support group meetings held across the UK. Website: www.gamblersanonymous.org.uk
• National Problem Gambling Clinic
  NHS specialist treatment service in London. Referral required via GP or self-referral.

International Support

• Gambling Help Online (Australia)
  Free counselling and support for problem gambling.
• Responsible Gambling Council (Canada)
  Evidence-based resources and support services.
• National Council on Problem Gambling (USA)
  National helpline: 1-800-522-4700 (confidential, 24/7).

If You Need Help

If you think you may have a gambling problem, please reach out for help today. There is no shame in seeking support—problem gambling is a recognised issue, and professional help can make a real difference.

Contact GamCare on 0808 8020 133 (free, 24 hours a day, 7 days a week) or visit www.gamcare.org.uk to speak to someone confidentially.

Remember: Gambling should be fun. If it stops being fun, it's time to seek help.